New research from Becker's Healthcare and BDO reveals how provider organizations are investing, where AI adoption really stands, and why governance — not technology — is the biggest barrier to scale.

Health systems are increasing budgets, launching AI initiatives and racing toward the “digital front door” — often all at once. But according to a new survey of 181 senior healthcare executives, the barriers holding transformation back are organizational, not technical. Download the full report to see the data behind the momentum and BDO's guidance for scaling with confidence.

Key Takeaways

After reading this report, you'll gain insight into:

  • How your digital transformation budget and priorities compare to 181 peer organizations
  • What's driving the gap between AI ambition and data readiness
  • How to build an AI governance committee that earns trust and drives adoption
  • Why change management and governance — not technology — is the top barrier to scale
  • What separates organizations with full leadership alignment from those without it

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What this means for your company

Your peers across 181 provider organizations are increasing budgets and scaling AI — often faster than governance can keep up. See how your company compares, and what BDO recommends addressing first.

See Your Benchmark

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Inside the Report

The survey uncovers five findings every healthcare executive should know:

Budget & Investment Trends

76% increased digital transformation budgets this year; 39% significantly

The Digital Front Door

Patient self-service tools top the priority list - the biggest lever against margin compression.

AI Adoption & Maturity Gaps

Adoption is broad and fast, but data readiness scores (3.4-3.7 of 5) lag behind.

The Real Barrier to Scale

47% cite change management and governance - not technology - as the top obstacle.

What BDO Recommends

Start with a C-level AI governance committee; use pilots to build trust and alignment.

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Executives need to build trust by talking about AI as an enabler of human beings and an enabler of the workforce, not as a replacement for the workforce

Brad Boyd / BDO Center for Healthcare Excellence & Innovation

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How BDO Can Help

BDO's Center for Healthcare Excellence & Innovation helps health systems, community hospitals and academic medical centers turn digital transformation and AI ambition into governed, scalable programs. Our team combines management consulting, technology advisory and healthcare industry expertise to help organizations strengthen data readiness, build governance structures and align leadership around a shared roadmap — so pilots become enterprise-wide impact.

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